Yes — we offer dedicated trade pricing for businesses ordering 5 or more units. Larger orders qualify for volume discounts which are discussed during the project consultation. To enquire about trade pricing, start a project conversation with our team and we'll provide a tailored quote.

Use our project enquiry form to tell us about your space, team size, timeline and what you're looking for. A dedicated consultant will review your details and be in touch within one business day to arrange a call or site visit.

For larger projects we can arrange a UK-wide site visit at no charge — we come to you.

We accept the following payment methods:

• Credit and debit cards
• Bank transfer (BACS)
• Business invoicing for corporate orders

For large corporate orders, staged payment terms can be discussed during the project consultation.

All prices displayed on our website are exclusive of VAT. The VAT-inclusive price (at 20%) is shown beneath each price for reference. VAT-registered businesses can reclaim the VAT element in the usual way.

We deliver to all regions across the UK — from London to Edinburgh, Manchester to Cardiff. Delivery fees are calculated based on order size and location and will be confirmed at the time of quotation.

Standard delivery is kerbside — items are delivered to the nearest accessible point outside your premises. All products are securely packed and handled with care to ensure safe arrival. For larger orders we coordinate delivery slots in advance.

If you require items to be brought inside the premises or to a specific floor, off-loading assistance can be arranged at an additional charge. Please let us know your requirements when placing your order so we can quote accordingly.

Lead times vary depending on the products ordered and order volume. Standard items are typically available for delivery within 4–8 weeks. For large corporate orders we will confirm lead times during the project consultation and build a delivery schedule around your timeline.

If you have a specific deadline, please mention it in your enquiry and we will do our best to accommodate it.

Professional installation is available for qualifying projects — typically larger corporate orders and full office fit-outs. All products also come with clear assembly instructions for independent assembly.

For smaller orders, we recommend using a professional assembly service. To discuss installation as part of your project, please mention it in your project enquiry.

Yes — our project consultation service includes space planning guidance as part of the BAYIR process. A dedicated consultant will review your floor plan, team size and workflow requirements to help you make the right product selections and layout decisions before anything is ordered.

We work with a carefully selected network of leading Chinese manufacturers — large, established factories whose quality standards and production capabilities match our own. BAYIR has operated as a premium furniture retailer since 1999 and our manufacturing relationships have been built over decades.

Every product in our range is reviewed for quality, finish and durability before being added to the collection.

For larger corporate projects, our team can arrange for samples or specification sheets to be provided on request. We also have showroom facilities — please get in touch to discuss what's available for your project.

Quality and longevity are at the core of everything we offer. Our furniture is designed to last — built from durable materials that resist wear in high-use office environments. We prioritise responsibly sourced materials wherever possible and work with manufacturers who share our commitment to quality over volume.

Our returns policy varies by product type:

• Standard items: eligible for return within 14 days of delivery if unused and in original packaging
• Made-to-order or bespoke items: cannot be returned for change of mind; cancellations are possible within 48 hours subject to approval
• Damaged or faulty items: must be reported in writing within 24 hours of delivery with supporting photographs

Full details are available on our Delivery & Returns page.

If any item arrives damaged, please report it to us in writing within 24 hours of delivery with photographs of the damage and packaging. We will arrange a replacement or resolution as quickly as possible. Do not attempt to assemble or use a damaged item before contacting us.