FAQ
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What services does BAYIR currently offer?
At present, BAYIR provides delivery services across the UK. All products are carefully packed and transported to ensure they arrive in perfect condition. While we do not currently offer installation, assembly instructions are included with every product.
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Do you provide off-loading for deliveries?
Our standard delivery service is kerbside only, which means that items will be delivered to the nearest accessible point outside your premises. Off-loading and moving items indoors are not included in the delivery cost.
If you require off-loading assistance, this can be arranged at an additional charge, which will vary depending on the size, weight, and quantity of items ordered. Please let us know your requirements in advance, so we can provide an accurate quote. For more Information, please visit our dedicated page.
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How can I request a quote or make an enquiry?
You can use our Product Enquiry Form by clicking the “Request More Information” button on each product page. Alternatively, the Service Enquiry Form on the Services page allows you to submit broader requests. Please provide details such as the products you are interested in, your workspace type, and any specific requirements. Our team will review your enquiry and respond promptly.
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Can you assemble or install my furniture?
Assembly and installation are not included at this stage. All products come with clear, step-by-step instructions. For the best results, we strongly recommend using a professional service to assemble our furniture.
As BAYIR expands, professional installation will become part of our service offering.
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What payment methods do you accept
We accept the following payment methods:
Credit/Debit Cards; Bank Transfers; Business Invoices (for corporate orders).
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Can I return or exchange a product?
Yes. Bayir UK has a clear Returns & Exchanges policy:
Made-to-order or bespoke items: Cannot be returned for change of mind; cancellations are possible within 48 hours, subject to approval.
Standard items: Eligible for return within 14 days of delivery if unused and in original packaging.
Damaged or faulty items: Must be reported in writing within 24 hours, with photographs.
Full details are available on our Delivery & Returns page.
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Do you offer custom furniture or bespoke solutions?
Currently, our product range consists of pre-designed items ready for delivery. In the future, Bayir UK plans to introduce bespoke solutions, custom workspace design, and refurbishment services to meet specific client needs.
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How do I know my furniture is high quality and sustainable?
Quality and sustainability are at the core of our brand:
Products are crafted from durable, high-quality materials. We prioritise responsibly sourced and eco-friendly materials wherever possible. Every item is designed to combine longevity, functionality, and modern aesthetics